Returns & Exchanges
At AZIO Corporation, we stand behind the craftsmanship of our premium peripherals and offer a 30-day return window for items in their original condition. If you are not completely satisfied with your electronic hardware, we provide a streamlined process for refunds or replacements.
Initiate Request
Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
Prepare Package
Securely pack the device in its original retail packaging, including all cables, manuals, and accessories to ensure a full refund.
Ship Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Inspection & Refund
Once our technicians verify the hardware's condition, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing